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Plan Your Visit
Element Bespoke Jewellers • 3 Warstone Lane • Jewellery Quarter • Birmingham • West Midlands • B18 6JE
Our Opening Hours:
Monday - Friday : 10am - 4pm
Saturday : 10am - 4.30pm
Sunday : Closed
0121 236 1119
Frequently Asked Questions
We don’t have an appointment system, however if you are looking for something in particular it’s a good idea to call ahead so that we can source diamonds or gemstones for you and prepare examples or ideas.
We usually require 4-6 weeks to make a bespoke piece for you, however we will always try to fit to your schedule so please do let us know if you need an item sooner – it depends on how complex the piece is and how busy we are.
Yes! We recommend bringing your items (especially rings) back once a year to have a jewellery “M.O.T.” – we will check the settings, give the ring a polish and deep clean – free of charge.
For in-store orders we accept cash or card payments. We ask for a £100 deposit per item for bespoke pieces at the time of ordering, the balance is due on collection. Please note that we are unable to accept American Express.