• To order this item with a deposit of £150 please email or call us. The remaining balance can be paid on completion. 

• The cost displayed is a guide price only and may fluctuate with precious metal, diamond and gemstones prices. Please email or call us to discuss a final price. The item can be tailored to your budget.

• For orders placed and paid for through our website, we will contact you to let you know if there is a price adjustment.

• Pay in person on collection or over the phone/online transfer for items being posted.

• For items that require post - full payment is required before dispatch. We will send you an image and 360 degree video of your order for you to see. 

• We accept credit/debit cards, cash and BACS transfers.

• We do not accept AMEX. 

If you plan to purchase and check out through our website, the following stages are outlined below:

• On receipt of your order we will check that the price you have paid matches the current metal price. We will email or call you to confirm.

• We will check which diamonds are available through our suppliers and email you the details. If you are interested in a specific grade of diamond please get in touch prior to placing your order. Depending on availability exact grade combinations are not always possible. 

• If there is a price difference we shall let you know and amend the cost of your order.

• Once a final cost is agreed, we will get to work making your piece of jewellery!

• Every single item is bespoke made to order, please expect to wait 3-4 weeks. If you need it for a specific date let us know and we shall try our best to have it with you in time.  

• If you are ordering a ring - don't forget to tell us your UK ring size. You can call or email us. If you are unsure of your size, visit us in store to get measured. Or if you are not local then any high street jewellers can measure you. 

Please get in touch prior to ordering if you have any questions.